State Farm® Insurance Agent Paul D'Arienzo

"Rude and unprofessional. Asked for a 2 day extension on sending a photo inspection because I was traveling and he spoke to me like I was a degenerate. Currently divorcing and the communications get sent to my ex, which I was unaware of. Paul was completely unforgiving of this. I am completely UTD on payments but this is the hill he wanted to die on and uninsure me over. Don’t expect him to work with you if you have life issues getting in the way of his policies. His true colors show under those circumstances."

"Paul D’Arienzo possesses an unparalleled depth of knowledge in the insurance industry, and his expertise was evident from our very first conversation. He took the time to thoroughly understand my unique requirements and concerns, offering tailored solutions that not only met but exceeded my expectations. What truly sets Mr. D’Arienzo apart is his unwavering commitment to customer satisfaction. He went above and beyond to ensure that I fully understood the terms of my policy, patiently answering every question and providing invaluable guidance every step of the way. His dedication to transparency and integrity instilled in me a sense of confidence and trust that is rare to find in today's fast-paced world. But it wasn't just his expertise and professionalism that left a lasting impression on me; it was his genuine care and compassion for their clients. Mr. D’Arienzo truly values the well-being of those he serves, and his genuine concern for my financial security and peace of mind was evident in every interaction."

"Paul is fantastic. Highly recommend him for your insurance needs. He listens and recommends based on your needs and does not try to sell you fluff. If you are not interested in XYZ he will not push you to get it. Very respectful and knowledgeable. A comfortable, efficient and highly professional experience."

"Called to ask for homeowners insurance. Paul takes the info and starts steering me asking about my car insurance. I get it, up sell to grab everything. I said no thank you, I only want my homeowners. Then Paul turns into a pushy controlling man saying " oh we're going to talk about the car insurance". I said again no thank you. He then replies "No its not over we will discuss this in the future". My final reply "No Paul we are not. Not now, not ever." I hung up. Called Deborah Moris State Farm and was greeted with all put positive vibes. This guy thinks he got balls. His balls just cost him a policy and money. Paul.. stop being a pushy used car salesman. You just lost a guaranteed customer. Hope you learned from this mistake."

"My guess is that most of these positive reviews are fake, as dealing with this office was one of the worst experiences I ever had. Paul was rude from the start but it wasn't too much of an issue initially as I had been dealing with his assistant who was actually very sweet. After she quit, I unfortunately had no choice but to deal with Paul directly. It was a bizarre experience to say the least. The final straw was when I was charged for a policy renewal after instructing him to cancel the policy, and then taking him over a month or two to issue a simple refund. When I called to find out what was taking so long he would just hang up the phone. Apparently, State Farm was ranked the fourth worst insurance company in America by the American Association for Justice. Look it up for yourself. Do yourself a favor and go anywhere else! In response to Paul's response: complete lies! There was no communication until after I made complaints to both State Farm and the NYS Dept of Financial Services. The amount billed to me was around $2,000. He would just hang up the phone when I called. What really angered me is that he renewed the policy and billed me well after I told him not to renew it because I went to another insurer. You will eventually be sorry if you use this guy."